Shipping Policy


All orders over $100 that are shipped within Australia are entitled to FREE STANDARD SHIPPING and are sent via Australia Post. You will be emailed your tracking number once your item has been shipped.


For those located in or around the Gold Coast, free pick-up of purchased items is allowed at our store Bird on a Wire. Please note that collection is available between 9:00 am to 4.00 pm on Monday through to Saturday, and between 9.00am to 2.00pm on Sunday. The pick-up address is Shop 5/1840 Lower Gold Coast Hwy Burleigh 4220.


All orders will be shipped within 1-2 business days once payment is received. Items are inspected by us before dispatch. An email with your tracking number will be sent on the day of postage.

Please make sure your shipping address details are up to date when ordering. We do not refund for items lost in the mail. If you are experiencing problems, please follow up with Australia Post to lodge an inquiry. We will do our best to assist you.